Delayed Bluefin Batch Settlement
Delayed Bluefin Batch Settlement
2025-12-29T18:43:00.0000000Z
2025-12-29T18:43:00.0000000Z
CUSI has been made aware that some Bluefin batches intended
to settle on December 23rd were delayed. You may notice your
batches for December 23rd were not settled until December
26th.
What Happened:
On Tuesday, December 23rd, Fiserv (the processor behind the Bluefin
gateway) had multiple batches fail to settle. While most batches settled as
expected, a subset of batches did not.
As of this time, this has been resolved and deposits have been made, as
expected. You may notice more than one notification for settlements on December
26th. This is due to the batch from December 23rd having to be sent back
through for processing on December 26th.
2025-12-30T15:03:00.0000000Z
2025-12-30T15:03:00.0000000Z
Status: Investigating
CUSI has identified an issue related to Bluefin batch settlement times. While the previous settlement delay from December 23rd has been resolved, we have observed that batch settlement times for some customers (primarily those on the Bluefin North platform) were inadvertently changed by the processor from 11:20 PM Central to 8:20 PM Central as of December 26th.
Impact:
Customers may experience difficulty reconciling settlements due to this unexpected time change.
Current Action:
CUSI is actively working with Bluefin to determine the cause of this adjustment and to revert the settlement times to their correct schedule.
If you are having trouble reconciling payments during this time frame, please use the 8:20pm Central Time to reconcile payments in the Gateway Reconciliation Tool. This would be effective 12/26 until further notice.
Next Update:
CUSI will provide additional information as soon as it becomes available.