All Systems Operational
SMS and IVR Communications Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
Twilio MMS Operational
Twilio Messaging Channels Operational
Twilio Studio Operational
Twilio TwiML Operational
Twilio Queue Operational
IVR Tech ? Operational
90 days ago
100.0 % uptime
Today
CUSI Payment Services Operational
90 days ago
99.77 % uptime
Today
CUSI Payment Services - Powered by Stripe ? Operational
90 days ago
100.0 % uptime
Today
CUSI Payment Relay Server ? Operational
90 days ago
99.98 % uptime
Today
CWP - Payments ? Operational
90 days ago
99.98 % uptime
Today
Plaid Integration ? Operational
90 days ago
100.0 % uptime
Today
USA E-Pay Operational
90 days ago
98.76 % uptime
Today
Bluefin Payment Provider ? Operational
90 days ago
100.0 % uptime
Today
Bluefin - Hosted Payment Form ? Operational
90 days ago
100.0 % uptime
Today
Bluefin Payment Systems ? Operational
90 days ago
100.0 % uptime
Today
UB4 ? Operational
90 days ago
100.0 % uptime
Today
Mobile Meter Reading - MMRS ? Operational
90 days ago
100.0 % uptime
Today
CUSI Mobile Service Orders ? Operational
90 days ago
100.0 % uptime
Today
CUSI Customer Web Portal (CWP 2.0) - Microsoft Azure Cloud Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure - South Central US Data Center Operational
Microsoft Azure - Eastern US Data Center Operational
Microsoft Azure - North Central US Data Center Operational
Microsoft Azure - Western US Data Center Operational
CWP ? Operational
90 days ago
100.0 % uptime
Today
UMS Operational
Email Communications ? Operational
CUSI Email Services - Powered by SendGrid ? Operational
SendGrid SMTP Operational
SendGrid API Operational
Cloud Hosting Operational
90 days ago
100.0 % uptime
Today
NetApp ? Operational
90 days ago
100.0 % uptime
Today
Azure Virtual Desktop Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Vanco Integration Operational
90 days ago
100.0 % uptime
Today
AMI Partners Operational
Badger Analytics Operational
Sensus Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 21, 2024

No incidents reported today.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Completed - The scheduled maintenance has been completed.
Apr 15, 16:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 16:15 CDT
Scheduled - Stripe has new account requirements that must be satisfied on certain merchant accounts prior to April 15, 2024.

CUSI is reaching out to each of our Stripe clients that have additional information required on their merchant accounts. This information must be updated by April 15, 2024 to prevent service interruptions with payment processing.

If you have received or do receive a notification from CUSI Payment Services, this is legitimate, urgent, and should be addressed as soon as possible. Failure to do so may lead to service disruption.

Mar 27, 16:12 CDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.