All Systems Operational
Uptime over the past 90 days. View historical uptime.
UB4 ? Operational
90 days ago
100.0 % uptime
Today
UMS Operational
Email Communications ? Operational
SMS and IVR Communications Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
Twilio MMS Operational
Twilio Messaging Channels Operational
Twilio Studio Operational
Twilio TwiML Operational
Twilio Queue Operational
IVR Tech ? Operational
90 days ago
100.0 % uptime
Today
CUSI Payment Services Operational
90 days ago
99.91 % uptime
Today
CUSI Payment Services - Powered by Stripe ? Operational
90 days ago
100.0 % uptime
Today
CUSI Payment Relay Server ? Operational
90 days ago
99.79 % uptime
Today
CWP - Payments ? Operational
90 days ago
99.79 % uptime
Today
Plaid Integration ? Operational
90 days ago
100.0 % uptime
Today
USA E-Pay Operational
90 days ago
100.0 % uptime
Today
Bluefin Payment Provider ? Operational
90 days ago
100.0 % uptime
Today
Bluefin - Hosted Payment Form ? Operational
90 days ago
100.0 % uptime
Today
Bluefin Payment Systems ? Operational
90 days ago
100.0 % uptime
Today
Mobile Meter Reading - MMRS ? Operational
90 days ago
100.0 % uptime
Today
CUSI Mobile Service Orders ? Operational
90 days ago
100.0 % uptime
Today
CUSI Customer Web Portal (CWP 2.0) - Microsoft Azure Cloud Infrastructure ? Operational
90 days ago
99.79 % uptime
Today
Microsoft Azure - South Central US Data Center Operational
Microsoft Azure - Eastern US Data Center Operational
Microsoft Azure - North Central US Data Center Operational
Microsoft Azure - Western US Data Center Operational
CWP ? Operational
90 days ago
99.79 % uptime
Today
CUSI Email Services - Powered by SendGrid ? Operational
SendGrid SMTP Operational
SendGrid API Operational
Cloud Hosting Operational
90 days ago
100.0 % uptime
Today
NetApp ? Operational
90 days ago
100.0 % uptime
Today
Azure Virtual Desktop Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
99.87 % uptime
Today
Vanco Integration Operational
90 days ago
99.87 % uptime
Today
AMI Partners Operational
Badger Analytics Operational
Sensus Analytics Operational
CUSI Managed Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
CUSI Payment Relay Server, Customer Web Portal, and Hosted Solutions Outages
Resolved - This incident has been resolved. All systems should be fully operational.
Jul 19, 08:41 CDT
Identified - We are still monitoring the issue with our payment relay server, customer web portals, and hosted solutions. We have identified the outage to the current Microsoft Azure Central US Region outage here: https://azure.status.microsoft/en-us/status.

We apologize for any inconvenience and will post another update as soon as we learn more.
Jul 18, 20:37 CDT
Investigating - We’re currently investigating reports of a potential service interruption with our payment relay server. We apologize for any inconvenience and will post another update as soon as we learn more.
Jul 18, 18:04 CDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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