All Systems Operational
CUSI Payment Services Operational
90 days ago
99.93 % uptime
Today
CUSI Payment Services - Powered by Stripe ? Operational
90 days ago
99.88 % uptime
Today
CUSI Payment Relay Server ? Operational
90 days ago
99.95 % uptime
Today
CWP - Payments ? Operational
90 days ago
99.95 % uptime
Today
Plaid Integration ? Operational
90 days ago
99.95 % uptime
Today
Bluefin Payment Provider ? Operational
90 days ago
99.95 % uptime
Today
Bluefin - Hosted Payment Form ? Operational
90 days ago
99.95 % uptime
Today
Bluefin Payment Systems ? Operational
90 days ago
99.95 % uptime
Today
CUSI Customer Web Portal (CWP 2.0) - Microsoft Azure Cloud Infrastructure ? Operational
90 days ago
96.75 % uptime
Today
Microsoft Azure - South Central US Data Center Operational
Microsoft Azure - Eastern US Data Center Operational
Microsoft Azure - North Central US Data Center Operational
Microsoft Azure - Western US Data Center Operational
CWP ? Operational
90 days ago
96.75 % uptime
Today
SMS and IVR Communications Operational
90 days ago
99.95 % uptime
Today
Twilio SMS Operational
Twilio MMS Operational
Twilio Messaging Channels Operational
Twilio Studio Operational
Twilio TwiML Operational
Twilio Queue Operational
IVR Tech ? Operational
90 days ago
99.95 % uptime
Today
UMS Operational
Email Communications ? Operational
CUSI Email Services - Powered by SendGrid ? Operational
SendGrid SMTP Operational
SendGrid API Operational
Cloud Hosting Operational
90 days ago
99.8 % uptime
Today
NetApp ? Operational
90 days ago
99.61 % uptime
Today
Azure Virtual Desktop Operational
90 days ago
100.0 % uptime
Today
Mobile Meter Reading - MMRS ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
99.35 % uptime
Today
Vanco Integration Operational
90 days ago
99.35 % uptime
Today
AMI Partners Operational
Badger Analytics Operational
Sensus Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Resolved - We have identified the issue specifically on older versions of our software and have a fix available. Please contact our Technical Support team if you are still experiencing any issues.
Sep 30, 15:33 CDT
Update - We are continuing to investigate this issue.
Sep 30, 10:25 CDT
Update - We are continuing to investigate this issue.
Sep 30, 10:21 CDT
Investigating - We are currently investigating an outage with Stripe CC processing and any updates will be provided when available.
Sep 30, 10:18 CDT
Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022
Resolved - This incident has been resolved.
Sep 19, 07:05 CDT
Monitoring - The CWP connection error has been identified and resolved with Microsoft Azure. We are continuing to monitor all systems. Please see https://status.azure.com/en-us/status for up to date Azure status
Sep 16, 13:56 CDT
Investigating - We are currently investigating a potential error with our Customer Web Portal. We will keep this page updated with any information available as we work to resolve this as quickly as possible.
Sep 16, 08:57 CDT