Notifications and status of third party integration IVR Tech.
Operational
90 days ago
100.0
% uptime
Today
CUSI Payment Services
Operational
90 days ago
100.0
% uptime
Today
CUSI Payment Services - Powered by Stripe
Credit card processing with CUSI's Payment Services utilizing Stripe as a backend processor
Operational
90 days ago
100.0
% uptime
Today
CUSI Payment Relay Server
Facilitates credit card processing through CUSI software, including UMS, CBSW, CWP, Pay-By-Text, and Payment Kiosks
Operational
90 days ago
100.0
% uptime
Today
CWP - Payments
Anything that affects the payment page of CWP
Operational
90 days ago
100.0
% uptime
Today
Plaid Integration
Plaid integration with CWP that works with E-Checks and ACH for end users.
Operational
90 days ago
100.0
% uptime
Today
Bluefin Payment Provider
The component group for our Bluefin customers. This component will be used to identify, communication, and update on all issues related to Bluefin payments and processing.
Operational
90 days ago
99.98
% uptime
Today
Bluefin - Hosted Payment Form
The hosted payment form for Bluefin, typically In-House Credit Cards and Kiosk payments.
Operational
90 days ago
99.98
% uptime
Today
Bluefin Payment Systems
Credit card processing via Bluefin Payment Systems
Operational
90 days ago
99.98
% uptime
Today
Mobile Meter Reading - MMRS
CUSI mobile meter reading hosted application
Operational
90 days ago
100.0
% uptime
Today
CUSI Mobile Service Orders
The CUSI out-of-the-box work asset management solution.
Operational
90 days ago
100.0
% uptime
Today
CUSI Customer Web Portal (CWP 2.0) - Microsoft Azure Cloud Infrastructure
Also known as "CWP 2.0", this customer web portal is built on top of Microsoft Azure's Cloud Framework.
Operational
90 days ago
100.0
% uptime
Today
Microsoft Azure - South Central US Data Center
Operational
Microsoft Azure - Eastern US Data Center
Operational
Microsoft Azure - North Central US Data Center
Operational
Microsoft Azure - Western US Data Center
Operational
CWP
Our customer facing client portal for customers to review bills and make payments.
Operational
90 days ago
100.0
% uptime
Today
UMS
Operational
Email Communications
The component pertaining to email configuration and setup within UMS.
Operational
CUSI Email Services - Powered by SendGrid
CUSI mass email service
Operational
SendGrid SMTP
Operational
SendGrid API
Operational
Cloud Hosting
Operational
90 days ago
100.0
% uptime
Today
NetApp
Environment provided by CUSI for customer cloud hosting needs.
Operational
90 days ago
100.0
% uptime
Today
Azure Virtual Desktop
Operational
90 days ago
100.0
% uptime
Today
Third-Party Integrations
Operational
90 days ago
100.0
% uptime
Today
Vanco Integration
Operational
90 days ago
100.0
% uptime
Today
AMI Partners
Operational
Badger Analytics
Operational
Sensus Analytics
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.