Delayed Stripe Payout on 11/5/2025

Informational

Delayed Stripe Payout on 11/5/2025

Status: Closed
Date:
End:
Duration: 1 day 1 hour 1 minute
Affected Components:
CUSI Payment Services Stripe
Affected Groups:
CUSI
Update

πŸ“£ Summary

Stripe is currently experiencing a delay in payouts to a subset of connected accounts in the United States. These payouts were originally scheduled to land on November 5, 2025, but have been delayed by one business day.


πŸ” Current Status

  • Issue Identified: Yes
  • Root Cause: Internal processing issue within Stripe's payout system
  • Fix in Progress: Yes
  • Estimated Resolution: November 6, 2025 (end of business day)

πŸ› οΈ What We’re Doing

CUSI is monitoring the situation closely and will provide updates as they become available.


πŸ“¬ Stay Updated

CUSI sincerely apologizes for the inconvenience this delay may have caused. We understand the importance of timely payouts and are committed to resolving this as quickly as possible. We will continue to post updates here until the issue is fully resolved. If you have any questions, please contact techsupport@cusi.com.

Resolved

Issue Summary:

Stripe experienced a delay in payouts to a subset of U.S. connected accounts originally scheduled for November 5, 2025. The delay was due to an internal processing issue.

Resolution Status:

  • Issue Identified: βœ”οΈ
  • Root Cause: Internal processing issue within Stripe's payout system
  • Fix Implemented: βœ”οΈ
  • Payouts Completed: βœ”οΈ As of November 6, 2025

Actions Taken:
Stripe resolved the issue and completed the delayed payouts by the end of the next business day.
CUSI monitored the situation and confirmed resolution.

Next Steps:
No further action is required unless you notice discrepancies. For questions, contact techsupport@cusi.com.

Acknowledgment:
CUSI apologizes for the inconvenience and appreciates your patience during the delay.