Vanco Payment Delays

Incident Report for CUSI

Resolved

This incident has been resolved.

Posted Jan 03, 2024 - 08:05 CST

Monitoring

Fiserv payments processed through Vanco will be settled on Tuesday, January 2nd. The late funded payments will be combined with the rest of your incoming payments from Fiserv on Tuesday, January 2nd.

Posted Dec 29, 2023 - 14:19 CST

Investigating

Vanco payments will be delayed due to a Fiserv processing issue. Vanco is working diligently with Fiserv to resolve this issue as soon as possible. We apologize for any inconvenience and will post another update as soon as we learn more.

Posted Dec 29, 2023 - 11:59 CST

This incident affected: Third-Party Integrations (Vanco Integration).