Investigating Issues with a USA E-Pay Outage

Incident Report for CUSI

Resolved

This incident has been resolved.

Posted Feb 06, 2024 - 15:37 CST

Monitoring

All systems are currently operational at this time, and we are currently monitoring the resolution. We will post another update as soon as we learn more.

Posted Feb 02, 2024 - 10:59 CST

Identified

The issue has been identified and we are working towards a resolution. We will keep you informed of any updates and thank you for your patience.

Posted Feb 01, 2024 - 15:39 CST

Investigating

We are experiencing a service outage with our USA E-Pay customers. Our team is currently working to restore the service as quickly as possible. We apologize for any inconvenience and will post another update as soon as we learn more.

Posted Feb 01, 2024 - 11:04 CST

This incident affected: CUSI Payment Services (USA E-Pay).